Privacy Policy

Last updated: November 15, 2023

Introduction

TurkCoach ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services. By accessing our website or engaging our services, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

When you engage with our website or services, we may collect personally identifiable information, such as:

  • Name, email address, phone number, and company name
  • Job title and business address
  • Information provided in forms, surveys, or other interactive areas of our site
  • Information shared during coaching sessions or consultations
  • Communication preferences and history of interactions with us

Technical Data

When you visit our website, our servers may automatically log standard data provided by your web browser. This may include:

  • Your device's IP address
  • Browser type and version
  • Pages you visit and time spent on those pages
  • Time and date of your visit
  • Referring website addresses

How We Use Your Information

We may use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, including for customer service, updates, and marketing purposes
  • Process transactions and send related information
  • Send you emails and newsletters
  • Find and prevent fraud

Legal Basis for Processing

We will only process your personal information when we have a legal basis to do so. Legal bases include:

  • Your consent
  • To fulfill our contractual obligations to you
  • For our legitimate interests, which do not override your fundamental rights and freedoms
  • To comply with legal obligations

Information Sharing and Disclosure

We may share information with third parties in the following situations:

  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we secure the information you provide, we cannot guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software.

By using our website or services, you acknowledge that you understand and agree to assume these risks.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal information.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off.
  • Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our website.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed.

Most web browsers allow you to control cookies through their settings. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience.

Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We advise you to be aware when you leave our website and to read the privacy statements of each website that collects personal information.

Children's Privacy

Our services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18, we will delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: [email protected]
  • Phone: +90 507 354 86 19
  • Address: Yavuz Selim Mah. 112 Sk. 7/A, 27060 Şehitkamil/Gaziantep, Turkey